About Us

Professional Biographies

Shannon Peters, Ph.D.

Manager

Dr. Shannon Peters is a Manager at TATC Consulting with more than 13 years of experience in adult learning and organizational development consulting in Federal, state, and local government, and universities with experience in designing, developing, and delivering training and other organizational interventions. She is an accomplished project manager, facilitator, curriculum designer, trainer, and executive coach.

Dr. Peters specializes in being a catalyst for organizational change, personal transformation, and effective communication. Dr. Peters designs and delivers on-site and distance education for continuing education and professional development training programs on a wide variety of topics, including: ethical considerations and decision making in organizations, time management, communication (verbal and written), interpersonal skills, stress management, conflict management, change and transition management, counseling skills, career development and assessment, supervision, group and team dynamics, diversity, customer service, counseling/coaching employees and managers, substance abuse, emergency planning and management, and critical incidence and crisis management.

Of particular note, Dr. Peters is a highly qualified trainer in the areas of learned optimism/resiliency to increase performance outcomes. She has worked closely on research and training development with resiliency experts and led an effort to adapt the Learned Optimism training for Vocational Rehabilitation Counselors and is one of four certified trainers on the Learned Optimism/Resiliency model. She also has expertise in facilitating the empowerment of individuals with disabilities and those professionals who work with them to maximize employment, economic self-sufficiency and independence, and overall physical and psychological well-being.

Key Successes

  • Played a major role in the design, development, and delivery of several e-learning programs for Federal Occupational Health, U.S. Department of Health and Human Services.
  • Managed a project to review the “Bridges to Practice” training program for educators working with individuals with disabilities for the National Institute for Literacy, U.S. Department of Education.
  • Designed, developed, and delivered customer service training and a train-the-trainer program for the U.S. House of Representatives Chief Administrator’s Office.

Education

Dr. Peters earned her Ph.D. in Counseling/Human and Organizational Studies from The George Washington University, her M.A. in Developmental Psychology from Boston College, and her B.A. in Psychology and Sociology from The George Washington University. Dr. Peters is a Licensed Professional Counselor and has also been trained as an Executive Coach.

Background

In conjunction with her work at TATC Consulting, Dr. Peters serves as an Assistant Professorial Lecturer in Counseling at The George Washington University. Prior to joining TATC Consulting, Dr. Peters provided designed and delivered leadership development programs for the U.S. Department of Education. In this role, she trained and coached managers, supervisors, and employees on an innovative approach using a combined live case study and coaching method. Dr. Peters is also an expert in disability issues, having worked for nearly 10 years as a trainer, coach, and curriculum development expert for The George Washington University’s Center for Rehabilitation Counseling Research & Education. Dr. Peters also served as a video presenter for several award-winning educational videos.